{"id":797,"date":"2022-05-12T21:35:59","date_gmt":"2022-05-12T18:35:59","guid":{"rendered":"http:\/\/sandsoft.info\/?page_id=797"},"modified":"2024-01-13T09:51:32","modified_gmt":"2024-01-13T06:51:32","slug":"accommodation","status":"publish","type":"page","link":"https:\/\/sandsoft.info\/en\/hotel\/accommodation\/","title":{"rendered":"Accommodation"},"content":{"rendered":"
Accommodation of guests in a hotel or sanatorium<\/strong> is a rather complicated process: the guest must be registered, choose the right room, answer questions and tell about the possibilities of the accommodation facility. The first impression can be made only once and the placement process should be perfect. An important part of the process is a program for automating the accommodation of guests in a hotel or sanatorium. Occupancy management programs will allow you to relieve the staff of the porter service and eliminate the possibility of misunderstandings related to double booking or monitoring the condition of the room stock.<\/p>\n\n\n\n This process is regulated by the legislation of the Russian Federation, and, in particular, by the Resolutions of the Government of the Russian Federation No. 713 of 17.05.1995 and Federal Law No. 9 of 15.01.2007 in respect of Russian citizens and foreigners, respectively.<\/p>\n\n\n\n The registration procedure itself takes much less time under two conditions \u2013 pre\u2013booking and availability of PMS (Property Management System – automation system). When making a reservation, you can specify in advance all the wishes of the client regarding the room class and the services required, as well as get all the data necessary for registration. That is, when pre-ordering, the information is entered in advance into the guest’s card in the system, so that he only has to present an identity document, on the basis of which a temporary accommodation and accommodation agreement is concluded with the client.<\/strong><\/p>\n\n\n\n Identity documents for a citizen of Russia can be:<\/p>\n\n\n\n You will not be able to legally register for any other documents, including a military ticket or a driver’s license. The exception is military personnel and law enforcement officers \u2013 they are allowed to use service certificates when signing a contract for hotel accommodation<\/strong>.<\/p>\n\n\n\n A foreigner can confirm his identity only with an internal or foreign passport of the State in which he resides. Depending on the rules of entry into the territory of the Russian Federation of citizens of a particular country, you may need to present a visa and \/ or migration card.<\/p>\n\n\n\n The hotel staff is obliged to provide information about the registration of clients with the Ministry of Internal Affairs \u2013 information regarding citizens of the Russian Federation must be provided within a day after his arrival, and data on foreigners \u2013 after 12 hours.<\/p>\n\n\n\n This rule does not apply to Russian citizens who register in hotels in the city or region where they live. In this case, they can stay in the hotel without registration for 90 days.<\/em><\/p>\n\n\n\n If the registration and accommodation of guests at the hotel<\/strong> takes place without prior reservation, after presenting the documents, the future guest must fill out a registration card, on the basis of which the administrator further enters information about him into the guest card in the PMS program. The card specifies the apartment number, the rental period, as well as passport data.<\/p>\n\n\n\n Most modern systems offer very extensive functionality, but working with the number fund is a priority for them. The use of SandSoft software not only provides the staff with the opportunity to quickly check in and check in guests, but also in a few seconds to choose the best option for the client \u2013 all relevant information about the condition of the rooms is always available. Another plus for employees is that there is no need to transfer data about guests who have entered and left to the shift \u2013 all information is stored in the computer.<\/p>\n\n\n\n The set of SandSoft programs and services consists of software products that are installed on the servers and computers of a sanatorium or hotel and are complemented by the capabilities of web services. Such systems have effective sets of tools for accommodating guests in a hotel<\/strong> and managing the enterprise as a whole. With their help, you can completely eliminate the human factor that leads to misunderstandings with the number fund. The client gets the opportunity to choose from the available rooms suitable for his requests independently, and the staff \u2013 to prepare for his arrival in a timely manner, clean the room and organize the requested additional services.<\/p>\n\n\n\n SandSoft company produces CRM for hotels, which has the function of a guest’s personal account. Thanks to this, customers can make reservations directly from their account, without having to go to any websites. A hotel or sanatorium reduces the time for processing data during settlement at times.<\/p>\n\n\n\n An important feature of SandSoft software products is the program interface, which is worked out to the smallest detail, which allows you to significantly reduce the time for performing repetitive operations.<\/p>\n\n\n\n The procedure for settling a guest can be performed \u201cfrom the counter\u201d or according to a previously created reservation.<\/p>\n\n\n\n The form of the document is shown in the picture:<\/p>\n\n\n\nFeatures of the SandSoft guest accommodation system<\/strong><\/h3>\n\n\n\n
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The order of registration and accommodation of guests<\/strong><\/h2>\n\n\n\n
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Accommodation of guests in the hotel with the help of automation programs<\/strong><\/h3>\n\n\n\n
SandSoft HMS features for guest registration<\/strong><\/h2>\n\n\n\n