Automation of the Sanatorium Medical Service
Implementing an automated medical service system in a sanatorium leads to significant improvements in operational efficiency and financial performance. Key considerations include: Is your medical department profitable? Are your clinical staff and equipment fully utilized? Have you transitioned from paper-based records to a comprehensive electronic medical record (EMR) system?
1. Sanatorium Medical Registry
• Comprehensive Database Management: Maintain detailed directories of diagnostic and therapeutic procedures, dispensing protocols, compatibility rules, and standard consumption rates for medications and consumables.
• Appointment Scheduling: Create and adjust staff and facility schedules to optimize room and practitioner utilization. All appointments are automatically recorded in the patient’s EMR.
• Procedure Allocation: Systematically assign treatments and examinations based on availability, compatibility, and sequence, ensuring adequate transition time between procedures.
• Patient Instructions: Generate customized preparation guidelines (e.g., fasting requirements or items to bring) for each scheduled procedure.
• Patient Itinerary: Print or digitally distribute clear appointment summaries, enabling patients to manage their treatment schedule via mobile devices.
2. Scheduling and Clinical Management
• Facility and Staff Rosters: Define operating hours for treatment rooms and service stations, including time slots for cleaning and disinfection.
• Service Catalog and Durations: Associate each room with specific procedures and their durations to facilitate accurate scheduling.
• Workload Optimization: Analyze staff workloads, identify high performers, and support incentive programs with reliable utilization data.
• Mobile Access: Provide practitioners with a mobile application displaying personalized appointment lists, service requirements, and room assignments.
3. Recording Medical Services
• Service Documentation: Log all medical services rendered by room, practitioner, and time using desktop and mobile interfaces.
• Performance Analytics: Generate specialized reports to evaluate staff productivity, room utilization, and equipment usage.
• EMR Integration: Automatically archive all procedures in the patient’s electronic health record for comprehensive clinical documentation.
4. Billing and Revenue Management
• Package-Based Services: Configure bundled service packages (e.g., treatment plans included with guest packages) with predefined service lists or fixed pricing.
• Fee-for-Service Billing: Clearly distinguish and price additional chargeable services during scheduling and allocation processes.
• Versatile Payment Options: Process cash, bank transfers, and card payments, printing fiscal receipts via integrated cash registers compliant with local regulations.
• Corporate Invoicing: Issue invoices to legal entities and allocate charges directly to individual guest accounts.
5. Pricing Management
• Flexible Rate Structures: Maintain multiple tariff plans with configurable validity periods to support promotional, preferential, and retail pricing scenarios.
• Dynamic Price Lists: Publish and update service price lists for any desired time interval, ensuring accurate rate application across all modules.
6. Electronic Medical Records (EMR)
• Centralized Patient Profiles: Capture admission data, medical history, and risk factors in a structured EMR.
• Clinical Documentation: Record vital signs, lab and diagnostic results, treatment plans, and discharge summaries directly within the system.
• Attachments and Coding: Support file attachments from diagnostic devices and enable ICD-10 coding for procedures.
• Reporting: Print comprehensive treatment schedules and clinical summaries for specified treatment periods.
7. Patient Examination and Discharge
• Custom Examination Forms: Tailor initial and follow-up examination templates to the sanatorium’s specialties with default field values to streamline data entry.
• Discharge Summaries: Automatically generate detailed discharge reports outlining all examinations, analyses, specialist consultations, and physician recommendations for ongoing care.
8. Patient Readmission
• Efficient Data Retrieval: Quickly locate returning patients’ records to review clinical history, track treatment progression, and plan follow-up care without manual archive searches.
9. Functional System Modules
• Rooms and Sessions: Define rooms as service locations with session intervals matching procedure durations. Manage patient bookings by session.
• Patient Management: Coordinate patient-specific procedure assignments and schedule bookings in available rooms.
• Practitioner Management: Register medical staff competencies and assign them to procedures across any suitable treatment location.
• Reporting Capabilities: Generate reports on schedules, room activity, assigned procedures, and staff workload.
Conclusion
By adopting an automated medical service system, sanatoriums can achieve robust operational control, enhanced patient satisfaction, and improved financial outcomes. The integrated platform streamlines scheduling, documentation, billing, and analytics, empowering administrators and clinicians with real-time insights and precise management tools.